Mark Flauter is the Chief Medical Office for the Florissant Valley Fire Protection District. Learn more about Mark’s background here.
FAQ – Frequently Asked Questions about the Ambulance Service
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Request Medical Records
To request a copy of medical records and or billing records:
If you are a Patient or an Insurance Company and need Billing records, please contact our Billing Agency:
EMS/MC
Box 863
Lewisville, NC 27023
800-814-5339
www.emsbilling.info
You may also contact our office – Diane at dkaatman@fvfpd.com or 314-837-4894
If you are an Attorney and need Medical and Billing records please submit the following items:
1. The Patient Authorization Form (PDF) – this must be signed.
2. A check or money order in the amount of $6.50.
Send your request with the appropriate forms and a check or money order made payable to:
Florissant Valley Fire Protection District
661 St. Ferdinand
Florissant, MO 63031
If you need more information, you may email Diane at dkaatman@fvfpd.com
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Privacy Policy
Patient privacy is a very important concern to the Florissant Valley Fire District. Please take a few moments to review our Privacy Policy (Effective Date of the Notice: April 14, 2003)