Ambulance Services

Mark Flauter is the Chief Medical Office for the Florissant Valley Fire Protection District.  Learn more about Mark’s background here.

FAQ – Frequently Asked Questions about the Ambulance Service

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Request Medical Records

To request a copy of medical records and or billing records:

If you are a Patient or an Insurance Company and need Billing records, please contact our Billing Agency:

EMS/MC
Box 863
Lewisville, NC 27023

800-814-5339
www.emsbilling.info

You may also contact our office – Diane at dkaatman@fvfpd.com or 314-837-4894

If you are an Attorney and need Medical and Billing records please submit the following items:

1. The Patient Authorization Form (PDF) – this must be signed.
2. A check or money order in the amount of $6.50.

Send your request with the appropriate forms and a check or money order made payable to:

Florissant Valley Fire Protection District
661 St. Ferdinand
Florissant, MO 63031

If you need more information, you may email Diane at dkaatman@fvfpd.com

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Privacy Policy

Patient privacy is a very important concern to the Florissant Valley Fire District. Please take a few moments to review our Privacy Policy (Effective Date of the Notice: April 14, 2003)